MX Logic email and Web security solutions protect thousands of organizations in almost every industry, including manufacturing, real estate, legal, healthcare, resellers, government, technology, insurance, education, telecommunications, energy, retail, and education.
MX Logic© Email Defense Service
Comau Pico
For Comau Pico, spam was a problem that started out gradually, but quickly got worse. The company had been relying on individual employees to handle spam through Microsoft Outlook. This time-consuming solution allowed employees to block unsolicited email messages from their inbox, if they chose to do so, but its effectiveness was minimal.
MX Logic Solution
The manufacturing company implemented the MX Logic Email Defense Service and is now having a much more productive email experience. In fact, thanks to the detailed reports provided by MX Logic, IT Management can now see that during one month, for instance, 58 percent of the messages Comau Pico received were spam. During the same time period, the MX Logic® Email Defense Service detected 123,945 spam beacons and another 11,704 messages that violated the company's attachment policies. Prior to implementation, employees had to sort through and filter all email threats manually - a very time-consuming and frustrating endeavor for everyone.
Electronic Systems Services
In 2004, spam represented 75 percent of Electronic System Service’s email. The company depended on Microsoft Outlook to filter spam, but it was not up to the task. Then the company tried a managed service solution for two weeks but did not want to sign a year-long contract for an unproven product. After speaking with a MX Logic customer service representative about the month-to-month arrangement and ease of setup and use, ESS chose to implement MX Logic Email Defense Service.
MX Logic Solution
ESS implemented the MX Logic Email Defense Service, which helped to not only solve the ESS spam problem, but also helped the company to address other major business issues. With the solution in place, more than 99% of spam is blocked before it reaches the ESS network, and ESS credits the service with preventing a "business killer" while helping to boost productivity and reduce frustration. ESS maintains complete oversight and control of its email system, including setting limits on the receipt and sending of only approved executables and video files.
Griffis Blessing
Meeting and exceeding client expectations is critical to this growing real estate services firm, whose employees make it a priority to consistently provide prompt communication and information. The company sought a corporate-wide solution that would stop spam and viruses before they could reach the company's servers.
MX Logic Solution
MX Logic administered a comprehensive threat assessment for Griffis Blessing. During this period, the MX Logic® Threat Center analyzed email traffic to uncover trends and data on spam, viruses, worms, offensive and unwanted content, and malicious attachments entering the company's network. After the trial, IT Management quickly realized that not only can a managed service prevent spam and viruses from reaching the company's infrastructure, but it can also be automatically configured to meet the unique needs of the customer.
Holme, Roberts & Owen LLP
Holme, Roberts and Owen LLP [HRO] is a Denver-based law firm with more than 200 attorneys in offices around the world. HRO -with 500 mailboxes worldwide- was receiving about 20,000 messages per day and over half of those messages were spam. After implementing an ineffective software solution, IT Management noticed only a 20 percent decrease in the spam problem. With frustrations rising and productivity suffering, HRO decided it was time to implement a more robust solution.
MX Logic Solution
The MX Logic solution is allowing HRO's attorneys and staff to spend more quality time handling client concerns, and less time trying to locate legitimate communication through a sea of junk email. Removing spam from the equation has increased team member productivity by almost 20 percent and has significantly reduced network traffic, which translates into more available network bandwidth. And, with about 160 employees using PDAs and Blackberry devices, in addition to laptops and PCs, the elimination of spam was immediately apparent.
Town of Middletown, R.I.
Spam was a growing problem for the Town of Middletown, R.I., which provides civic services to residents and the vacationing community through a limited staff of 160, including at two-person IT department. The Town government relies heavily on email for collaboration, meeting scheduling, communicating with other departments, and staying connected and available to the Town's citizens. Without an email security solution in place, regardless of email volume, over 60 percent of incoming messages were spam, including those carrying viruses.
MX Logic Solution
The Town implemented the MX Logic Email Defense Service, after researching available alternatives and trialing the service for 30 days. The MX Logic Email Defense Service is now blocking virtually all of the spam destined for the Town's email server, and its built-in Sophos(® Anti-Virus adds another layer of virus protection to the Town’s PC/Desktop solution. With a 60 percent drop in unnecessary email volume and no virus outbreaks, the Town is now operating more efficiently. The service has also enabled the Town’s IT staff to lower IT costs and concentrate on new initiatives designed to produce even greater cost savings.
Middlesex Hospital
Middlesex Hospital, with 1,500 employees and 2,000 email accounts, was receiving thousands of messages a day, 50 percent of which were spam. Additionally, Middlesex Hospital has been focusing heavily on implementing proactive measures to comply with the Health Insurance Portability and Accountability Act (HIPAA), which is a law governing the portability of health insurance and the protection of personally identifiable health information.
MX Logic Solution
After experimenting with an in-house anti-spam solution that had marginal results, the hospital implemented the MX Logic Email Defense Service. MX Logic solutions provided transparency for both outbound and inbound secure email at the hospital's email gateway, allowing IT personnel to directly manage the protection of encrypted material. Today, MX Logic is consistently blocking 97 percent of the malicious messages from entering the Middlesex network, in addition to assisting with HIPAA compliance.
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Reynolds and Reynolds
Reynolds and Reynolds is the nation's leading provider of integrated technology solutions and services that help automotive retailers grow, manage change, and improve profitability. Adding to its already-comprehensive service offering, Reynolds and Reynolds wanted to leverage an MX Logic email defense solution to deliver a value-added defense service to its 20,000 customers.
MX Logic Solution
Reynolds and Reynolds believes that MX Logic solutions are a critical piece of its Secure Email Service - one that will enable its automotive clientele to spend less time sorting through junk email and dealing with virus outbreaks, and more time selling and servicing vehicles. The customizable solution was quickly adapted, meeting the diverse needs of a varied customer base.
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Spectra Logic
Spectra Logic is a leading manufacturer of high performance tape libraries providing mission-critical data protection and backup. Under orders from the CEO, all employees were directed to communicate as much as possible through email. With the limited amount of storage space, and a rapid increase in internal communication through email, managing employees' email boxes became a challenge. In 2003, with the ever-increasing onslaught of spam and other email threats, it became critical for IT Management to find an effective solution that could be implemented immediately.
MX Logic Solution
The technology firm selected MX Logic's email defense solution to protect its network from spam, viruses and threats. On the first day, the entire user base noticed an immediate reduction in the amount of spam hitting their mailboxes. After a simple, customized configuration, spam was no longer a problem for email users. Effective internal communications has been restored for employees at Spectra Logic allowing them to more effectively handle vital business functions.
United Fire & Casualty Company
United Fire & Casualty Company is a regional insurer, offering personal and commercial property and casualty insurance and life insurance. UF&C recognized that unsolicited email was becoming a major problem when its 750 employees in four regional offices were receiving more than 4,000 emails daily, with 50 percent being spam. And, the flood of unsolicited email brought with it an increase in the amount of time each employee spent sorting legitimate email.
MX Logic Solution
IT Management selected MX Logic for an anti-spam, anti-virus trial. Within two minutes, after the rapid implementation process and configuration, spam was no longer and issue. Additionally, the day of the test, MX Logic began providing reports that detailed statistics on messages the email defense solution determined as spam, viruses, malicious code, policy infringements, and more. IT Management was so impressed by the industry-leading low false positive rate, they immediately made MX Logic their choice for email defense.
Jefferson County Public Schools
Jefferson County Public Schools is the largest school district in Colorado, offering a variety of learning opportunities to more than 85,000 students. The district comprises 148 elementary, middle, high, option and charter schools - and everything from small schools in mountain communities to large urban campuses. With more than 11,000 employees, Jefferson County Public Schools is also one of the county's largest employers.
MX Logic Solution
After implementing the MX Logic Email Defense Service, Jefferson County Public Schools estimates that it has saved taxpayers more than $3.2 million dollars in lost productivity over a period of 12 months. The school district now has greater security from email threats, and its internal servers and firewalls are experiencing increased availability, the result of having 70% of incoming email filtered and blocked as spam.
Genesys Conferencing
Genesys Conferencing is a global leader in integrated multimedia solutions, providing a full range of practical and innovative real-time collaboration and conferencing services. The company provides integrated Web, voice and video conferencing services to over 500,000 users worldwide, including users at nearly 200 of the Global Fortune 500 companies.
MX Logic Solution
The MX Logic Email Defense Services helps Genesys to reduce the costs associated with email threats, relieve the drain on its IT resources, and increase employee productivity. Genesys administrators can easily configure and control email threat and quarantine management for all of its worldwide locations. The MX Logic service also keeps email threats off the Genesys network and can intercept zero-hour threats before other antivirus services issue protective packages.
Ademino & Associates
Ademino & Associates, an independent insurance company, was being attacked by spyware, malware, Trojans and other Web-based threats. With no proactive security measures in place, the company's informational assets were at risk. In addition, malware-infected computers became inefficient, slow and often unusable, creating a productivity drain on employees and IT staff. Ademino & Associates used adware and spyware cleanup tools, but these reactive desktop solutions did nothing to prevent malware from infecting computers on their corporate network. The firm’s IT manager reported that three desktops per week needed adware, spyware or virus removal, equaling 30 to 60 minutes of IT time wasted per incident and 30 to 60 minutes of lost selling time per incident. Adding to the problem, Ademino & Associates had no practical way to enforce an Internet usage policy or to restrict employees from surfing inappropriate websites.
MX Logic Solution
Since implementing the Web Defense Service, Ademino & Associates has received no adware, spyware or virus infections. As a result, company productivity has increased because employees can no longer freely surf the Web, and the firm’s IT manager can now turn his attention to more strategic activities than cleaning computers, which now run more efficiently. The firm’s employees are now blocked from visiting unproductive website categories that are more likely to deliver malicious content − such as gambling, games, pornography, personals, dating, and instant messaging. Webmail attachments, a common source of malware infection, are scanned before they are downloaded to the corporate network.
Mortgage Master, Inc.
Mortgage Master Inc. is the largest independently-owned mortgage company in the
U.S. Its philosophy of low cost, high value, great service − and no subprime lending −
has helped the company grow to 17 offices and licensed operation in 33 states. A
broker and lender, the company lends more than $2 billion annually. An IT staff of two
supports the entire company.
MX Logic Solution
The MX Logic Email Defense Service works outside of the corporate network to
identify, quarantine, block and strip suspect email messages − all based on the
policies set up by Ricci. The MX Ultimate AccessSM package, which Ricci selected for
Mortgage Master, includes advanced email security as well as MX Logic® Message
Continuity, which provides Web-based email access and use during planned or
unplanned outages. Also, with the Email Defense Service, users receive regularlyscheduled
Spam Quarantine Reports via email, through which they can delete or
release quarantined messages, thereby taking the burden off IT.
For more information on MX Logic email and Web security solutions, contact us at 1.877.MXLOGIC (1.877.695.6442), via email at info@mxlogic.com, or submit an online inquiry.
